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Q?
May I receive my design faster?
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A.
Yes, you can. Some times, we will surprise you and send the design proof ahead of the proposed schedule, but this is at our discretion. For rush orders there is an additional fee; that fee depends on the item. Please note that rush orders are not available for logos, websites or on weekends.
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Q?
I do not see an item I would like to order
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A.
Contact us with the item you are requesting to order and we will add it to the site for you. If we are unable to add it in a timely manner, an invoice can be sent for your convenience.
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Q?
I would like to submit feedback on the website.
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A.
Thank you! It's the clients who will ultimately help us to get this thing running like a well oiled machine. Use the contact form to send us feedback.
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Q?
How often does Angel Prints website update?
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A.
Angel Prints is constantly updating items to make things more efficient for you. Generally, updates are done on a weekly basis. If you are on our mailing list, in the sales newsletter, you will see a blurb on what we updated and what changes are coming.
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Q?
Where are the print templates?
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A.
We are still working on creating print templates for different items. If you need a template to create a print ready design for yourself or your client, please email info@angelprints.net and let us know. We will get you what you need. Please note: our templates work for our machine standards.They cannot be guaranteed work with other company's standards.
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Q?
How long will it take to receive my design proof?
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A.
Under normal circumstances, basic designs can take up to 72 hours. Brochures, catalogs and items within this scope will take up to 7 business days, but are often returned sooner. Website designs are typically 2-3 weeks (please check your website agreement for specific time frames).
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Q?
How do I submit the details for my design order?
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A.
After you place your order, an email will arrive to your inbox. Please reply to that email with your details and attach any documents pertinent to design.
